Information We Collect
We collect information you provide directly to us, such as when you create an account, upload documents, or contact us for support. This includes:
- Account information (name, email address, password)
- Documents and files you upload for analysis
- Payment information (processed securely through third-party providers)
- Communications with our support team
Automatically Collected Information
When you use our services, we automatically collect certain information about your device and usage patterns:
- IP address and geographic location
- Browser type and version
- Device information and operating system
- Usage data and analytics
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI analysis services
- Process your documents and generate insights
- Communicate with you about your account and our services
- Provide customer support and respond to inquiries
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms
Document Processing and AI Training
Your uploaded documents are processed by our AI systems to provide analysis and insights. We want to be transparent about how this works:
- Documents are processed in real-time and deleted within 24 hours unless you save them
- We do not use your documents to train our AI models without explicit consent
- Document content is encrypted during processing and transmission
- Our AI models are trained on publicly available datasets and licensed content
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety, or that of our users
- With service providers who assist in our operations (under strict confidentiality agreements)
- In connection with a merger, acquisition, or sale of assets
Data Security and Protection
We implement industry-standard security measures to protect your information:
- End-to-end encryption for data transmission
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- Multi-factor authentication for account access
- SOC 2 Type II compliance
- GDPR and CCPA compliance measures
Data Retention and Deletion
We retain your information only as long as necessary to provide our services and comply with legal obligations:
- Account information: Retained until account deletion
- Uploaded documents: Deleted within 24 hours unless saved by user
- Usage data: Retained for up to 2 years for analytics purposes
- Support communications: Retained for up to 3 years
Your Rights and Choices
You have several rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request your data in a machine-readable format
- Objection: Object to certain processing of your information
- Restriction: Request limitation of processing in certain circumstances
International Data Transfers
We may transfer your information to countries outside your residence for processing and storage. When we do:
- We ensure adequate protection through appropriate safeguards
- We use Standard Contractual Clauses approved by relevant authorities
- We comply with applicable data protection laws
- We maintain the same level of protection regardless of location
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Third-Party Services and Links
Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will:
- Post the updated policy on our website
- Update the "Last Updated" date
- Notify you of material changes via email or service notification
- Provide at least 30 days' notice for significant changes
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
