What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our service.
Cookies cannot harm your device or files, and they cannot be used to run programs or deliver viruses to your computer.
How We Use Cookies
We use cookies for several purposes:
- To keep you logged in to your account
- To remember your preferences and settings
- To analyze website traffic and usage patterns
- To improve our service performance and user experience
- To provide personalized content and recommendations
- To prevent fraud and enhance security
Types of Cookies We Use
Essential Cookies
These cookies are necessary for our website to function properly. They enable core functionality such as:
- User authentication and account access
- Security features and fraud prevention
- Basic website functionality and navigation
- Load balancing and performance optimization
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website:
- Google Analytics for website traffic analysis
- Usage patterns and popular features
- Performance monitoring and error tracking
- A/B testing for service improvements
Functional Cookies
These cookies enhance your experience by remembering your choices:
- Language and region preferences
- Theme and display settings
- Recently uploaded document types
- Dashboard layout preferences
Third-Party Cookies
We may allow certain third-party services to place cookies on your device:
Google Analytics
- Tracks website usage and performance
- Helps us understand user behavior
- Provides insights for service improvement
Payment Processors
- Stripe for secure payment processing
- Fraud detection and prevention
- Transaction security and compliance
Customer Support
- Live chat functionality
- Support ticket management
- User assistance and help features
Cookie Duration
We use both session and persistent cookies:
Session Cookies
- Temporary cookies that expire when you close your browser
- Used for authentication and basic functionality
- Automatically deleted at the end of your session
Persistent Cookies
- Remain on your device for a specified period
- Remember your preferences between visits
- Typically expire after 30 days to 2 years
Managing Your Cookie Preferences
You have several options for controlling cookies:
Browser Settings
- Most browsers allow you to block or delete cookies
- You can set preferences for different types of cookies
- Check your browser's help section for specific instructions
Our Cookie Banner
- Choose to accept or decline non-essential cookies
- Your preferences are remembered for future visits
- You can change your choices at any time
Impact of Disabling Cookies
If you choose to disable cookies, some features may not work properly:
- You may need to log in repeatedly
- Your preferences won't be saved
- Some personalization features may be unavailable
- Website performance may be affected
Cookies and Personal Data
Some cookies may contain personal information:
- We treat cookie data in accordance with our Privacy Policy
- Personal data in cookies is protected with appropriate security measures
- We do not share cookie data with unauthorized third parties
- You can request deletion of personal data stored in cookies
Updates to Cookie Policy
We may update this Cookie Policy from time to time to reflect:
- Changes in our use of cookies
- New features or services
- Legal or regulatory requirements
- Industry best practices
We will notify you of significant changes through our website or email.
Legal Basis for Cookie Use
Our legal basis for using cookies depends on the type:
- Essential cookies: Legitimate interest in providing our service
- Analytics cookies: Your consent or legitimate interest
- Functional cookies: Your consent
- Marketing cookies: Your explicit consent
International Cookie Laws
We comply with cookie laws in various jurisdictions:
- GDPR (European Union)
- CCPA (California)
- PIPEDA (Canada)
- Other applicable privacy laws
Contact Us About Cookies
If you have questions about our use of cookies, please contact us:
